PC AND LAPTOP WARRANTY
Refurbished computers
All our refurbished computers come with a standard 90-day limited warranty on parts and labor. We offer several extended protection programs for those interested.
One Year Extended Protection Plan – This is our most popular option for those who purchase our refurbished machines. This plan will protect your investment up to one year from the purchase date. We offer this plan for $49.00 for all refurbished computers up to $999.00
For all refurbished computers over $000.00 we offer a complimentary 1 year limited warranty and the option to extend to 3 years for only $149.00
New computers
All new computers come with a one year parts and labor limited warranty. Some hardware carries a manufacturer’s warranty of 3 years. This warranty would apply to the consumer and we can assist with the replacement of those items with the manufacturer. Also, you can choose to extend the warranty on any of our new computers to 3 years for only $199.00
Want to upgrade your processor, memory, or hard drive?
Repair Warranty
Repairs performed by ComputerXpress are covered by a 90-day parts warranty and a 30-day labor warranty.
This warranty covers defects in the parts used and the labor performed by our technicians.
The warranty “does not” cover accidental damage, such as physical damage, drops, or liquid spills.
Consumables (such as batteries, ink cartridges, etc.).
Damage due to misuse, neglect, unauthorized repair or modification, or non-standard operating conditions.
Upgrade warranty
Benefits of an Extended Protection Plan
- Professional Installation: Our expert technicians ensure that your upgrades are installed correctly and efficiently, minimizing the risk of errors.
- Peace of Mind: With extended coverage, you can rest easy knowing that any hardware issues will be promptly addressed without additional costs.
- Enhanced Performance: Regular upgrades keep your system running smoothly and efficiently, extending the lifespan of your device.
- Comprehensive Support: The plan covers a wide range of services, from processor and memory upgrades to hard drive replacements and more.
For more information please call 863-607-4357
IMAC AND MACBOOK WARRANTY
Refurbished iMac and MacBook computers
All our refurbished iMac and MacBook computers come with a standard 90-day limited warranty on parts and labor. We have several extended protection programs available if you so wish to participate.
One Year Extended Protection Plan – This is our most popular option for those who purchase our refurbished machines. This plan will protect your investment up to one year from the purchase date. We offer this plan for $49.00 for all refurbished computers up to $999.00
For all refurbished iMac and MacBook computers over $000.00 we offer a complimentary 1 year limited warranty and the option to extend to 3 years for only $199.00.
How Our Warranty Works for You
In the unlikely event that you encounter a problem with your Mac or PC purchased from us, please call our service center at 863-607-4357 to schedule an appointment. If we cannot resolve your issue during your appointment, we will check in your device and provide an estimated repair date for pickup.
90-Day Limited Warranty: Products come with a 90-day warranty against defects in materials and workmanship.
Warranty Coverage:
- Our warranties covers defects in materials and workmanship under normal use.
- Your warranty is applicable to the original purchaser of the product and is non-transferable.
- We do not warranty against data loss, acts of God, loss, physical abuse, or damage. Our coverage includes defects in workmanship or product failure.
- We strongly encourage regular data backups to prevent data loss. If you do not have a backup, we can often back up your data for an additional charge. This is a service we offer that many major manufacturers do not.
Limited Warranty for Purchases:
- All products purchased from ComputerXpress are covered under a limited warranty for 90 days from the date of purchase.
- Customers have the option to extend this warranty to either 1 year or 3 years from the date of purchase for an additional fee.
Extended Warranty/Protection Plan Benefits:
- The extended warranty service must be purchased within 30 days of the original product purchase.
- This extended warranty covers the same conditions as the limited warranty and extends the coverage period to the selected duration.
Exclusions: What the warranty does not cover
- Accidental damage, such as physical damage, drops, or liquid spills.
- Consumables (such as batteries, ink cartridges, etc.).
- Damage due to misuse, neglect, unauthorized repair or modification, or non-standard operating conditions.
Limitation of Liability: ComputerXpress shall not be liable for any incidental or consequential damages resulting from the use of the product. The warranty provided is the exclusive remedy of the buyer, and the total liability of ComputerXpress shall not exceed the purchase price of the product.
Claim Process: To initiate a warranty claim, the customer must contact ComputerXpress customer service to obtain a warranty service authorization. Proof of purchase and a detailed description of the issue must be provided.
Contact Information: For any questions or to initiate a warranty claim, please contact our customer service at ComputerXpress located at 5303 S. Florida Ave., Lakeland, FL 33813. or by phone at (863) 607-4357.
COMPUTER REPAIR WARRANTY
We pride ourselves on offering one of the best computer repair warranties in the industry.
Just like you, we prefer to avoid repeated trips to the repair shop. That’s why we ensure your computer is fixed right the first time. Our new computer parts come with support warranties from leading industry manufacturers, and we also provide warranties for all refurbished computer parts we carry.
All repair services are backed by a 90-day warranty, which covers both parts and labor for issues resulting from normal wear and tear or defects, but does not cover accidental or physical damage. This warranty ensures that you receive reliable and high-quality service for your repair needs.